Commercial Account Handler, Sandbach
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| Job Type | Permanent Full Time |
| Location | Sandbach |
| Area | Manchester, UKLancashire, UK |
| Sector | General InsuranceCommercialCommercial - Account Handler |
| Salary | £35,000 to £40,000 |
| Start Date | |
| Advertiser | Yvonne Eddleston |
| Telephone | 07902556022 |
| Job Ref | ME.SA.HHH |
| Job Views | 764 |
- Description
- Skills Required• Be able to liaise withcolleges and work supportively and jointly when appropriate• Be able to develop and sustain relationships with both internal and external customers and contacts• Be able to construct effective written communications, including letters and reports to meet business needs.• Demonstrate confident and effective telephone skills.• Use good interpersonal skills, including questioning and listening.• Use judgement and experience of insurance matters to know when to seek help and advicefrom a supervisoror other senior college• Be able to prioritise and organise own workload• Be able to work under pressure and to deadlines when requiredDuties & Responsibilities• Respond promptly to client queries and ensure that a l lcommunications with customers and/or insurers, or other relevant business contacts are accurately recorded, in accordance with FCA requirements.• Review proposals and make recommendations for insurance based on information gathered from the customer.• Manage own files in accordance with FCA requirements
• Deal with telephone & internet enguiries promptly referring the auery to the appropriate person• Monitor and implement procedures and performance to ensure effective runnina of the department• Liase jointly with the team and management on a regular basis to discuss performance/ issues or any other business. Feedback Insurer information, as and when required, to help maximise earning potential and placement.• Undertake general administration.• Issue renewal invitations