Broking and Operations Manager

This is a newly created role  and is an amazing and unique opportunity to make an impact by growing an insurance brokerage operation . 

We are looking for an ambitious, hard-working and self-starting Broking Operations Manager to act as conduit between the broking team and other core internal functions;

About you

• Increasing external efficiencies; i.e. in how we deal with partners, clients and underwriters. Key results here would be a reduced sales cycle, increased automation of the ‘placing process,’ onboarding of third party service providers, improvement of Enterprise customer journey, reduced number of mistakes, etc.
• Increasing internal efficiencies when working with other parts of the business. Key results here could be reduced risk to aged debt, enhanced onboarding process for new starters within the team, fewer processing mistakes and errors, enhanced reporting of MI.
• Enhancing the speed at which we deliver key policy documents to clients, through assisting with reviewing MRCs and working with the Head of Enterprise and product team to deliver an automated solution. 

In addition, you’ll be a real go-getter, solutions-driven, with a ‘can-do’ attitude and approach to problem-solving

Requirements

We don’t like to put people into boxes, but it’s safe to say:

• You’ll have a deep understanding of insurance ‘placing’ and ‘handling’ processes
• Good Broking Skills
• Good Acturis knowledge
• You’ll have a background working in a similar role within an insurance broker
• You will be hands-on managing and delivering operational and procedural changes in an insurance broking environment
• A hyper-organised, meticulous, unassuming team player! 

It’s beneficial if:

• You have CII qualifications

In return, we offer you: 

• A competitive salary and the ability to grow your career at the UK’s leading Insurtech
• An amazing team and founders, supportive board and investors
• 25 days holiday - so there’s plenty of time for work, rest and play
• Vitality private health and dental insurance
• Great pension 
• HYBRID ROLE